Sahaja Foods respects your privacy and is committed to protecting personal information. This Privacy Policy explains how Sahaja Foods and Sahaja Herbal Farms collect, use, store, protect and disclose information when you use our website, mobile application and related services.
We may collect name, mobile number, email address, delivery and billing address, account information, preferences and interests. We may collect order and transaction information including products purchased, order history, subscription details, payment status, refund information, delivery information and customer-support interactions. We may automatically collect IP address, browser type and version, device type and model, operating system, app version, device identifiers where permitted, pages or screens visited, date and time of access, duration of visits, app usage and diagnostic information. Where enabled and permitted by you, location information may be collected for delivery, serviceability checks, tracking and location-based services.
We may use information to create and manage accounts; process orders and payments; deliver products; track deliveries; manage subscriptions and wallet services; provide customer support; send transactional notifications; improve products and services; personalize the experience; conduct analytics and research; prevent fraud and misuse; maintain Platform security; send promotional communications where permitted; and comply with legal obligations.
We may contact you through phone, SMS, WhatsApp, email, push notifications or other available channels. Transactional communications such as order confirmations, payment notifications, delivery updates, security alerts and important account communications may continue even if you opt out of promotional communications. You may opt out of promotional communications through available unsubscribe or preference-management options or by contacting us.
Our website and applications may use cookies, pixels, SDKs and similar technologies to maintain sessions, remember preferences, improve functionality, understand traffic, analyze usage, measure marketing effectiveness and personalize experiences where permitted. You may be able to disable cookies through browser settings, although some features may not function properly.
We may use analytics and measurement services, including third-party providers such as Google Analytics or similar services, to understand Platform usage and improve our services. Third-party providers may process technical and usage information according to their own policies and applicable contractual requirements.
We may engage third-party companies and individuals for payment processing, delivery and logistics, cloud hosting, technology infrastructure, customer support, communications, analytics, fraud prevention, marketing, software and Platform operations. Such providers may access information reasonably necessary to perform authorized services.
We do not sell personal information. We may share information where reasonably necessary with delivery partners, payment gateways, technology providers, hosting providers, customer-support providers, communication providers, analytics providers, fraud-prevention providers and government or regulatory authorities where legally required.
We may disclose information where required or permitted by applicable law, including court orders, legal processes, government requests, law-enforcement requests, regulatory requirements, fraud investigations or security investigations.
If Sahaja Foods is involved in a merger, acquisition, investment, restructuring, business transfer or sale of assets, personal information may be transferred as part of the transaction, subject to applicable law and appropriate safeguards.
We use reasonable technical, organizational, administrative and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide services, maintain accounts, process transactions, provide support, prevent fraud, resolve disputes, comply with legal and regulatory obligations and support legitimate business purposes. When no longer required, it may be deleted, anonymized or securely disposed of, subject to legal requirements.
Subject to applicable law, you may have rights to access information associated with your account, update or correct inaccurate information, request deletion, withdraw consent where applicable, opt out of promotional communications and raise privacy-related complaints or concerns. Certain information may need to be retained where required by law or reasonably necessary for legitimate business purposes.
The Platform is intended primarily for adults. Where a person below the applicable age of consent uses the Platform, use should occur under appropriate parental or legal-guardian supervision and in accordance with applicable law. We do not knowingly seek to collect personal information from children in violation of applicable law.
The Platform may contain links to third-party websites, applications or services. Those third parties operate under their own terms and privacy policies. Sahaja Foods is not responsible for privacy practices, security or content of third-party services outside our control.
We may update this Privacy Policy from time to time. The revised policy will be published on the Platform with an updated Last Updated date.
For privacy questions, correction requests, deletion requests or privacy complaints, contact support@sahajafarms.com.
Experience the finest quality herbal eggs and poultry products from our natural farming practices.
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